Because of my cheerful disposition and bubbly personality (or maybe because Jim avoids the phone at all costs), I assumed the position of customer service queen at Capitol Hardware, LLC — our home business. Filling this role means I carry the phone everywhere.
As I hopped in my car to meet a friend for lunch, my phone chimed to the Capitol Hardware ringtone. I placed my royal customer service crown back on my head and answered the incoming business call.
Thankfully the car's Bluetooth technology made driving and talking on the phone relatively easy. With one hand controlling the steering wheel, I fumbled through my purse for a pen to take notes. But the only paper I could find was a dollar bill. Out of respect for the first President of the United States, I tossed the bill and dug deeper while pulling the car to the curb.
No paper. Not even a receipt.
The customer rattled off a zip code and a change in his product order. No doubt, he believed I was working at a fine desk with an elaborate phone, sliding a sleek golden pen across a floral monogrammed memo pad.
Not my reality. But he didn’t need to know.
With no time to waste before my brain erased his specific instructions, I hiked my shorts and wrote the details on my leg.
I hung up, called my husband and read him my temporary tattoo so he could update the order. The product shipped the next day.
To celebrate my resourcefulness, I decided to order myself a floral monogrammed memo pad with a sleek, golden pen.
Never a Duh Moment
Sometimes I feel like I am in God's way. For example, if I forget an appointment or miss a deadline. Or when I place great expectations on myself and fall short. Or when I get lost because my sense of direction falters 98 percent of the time.